Quality Management Systems

ISO 9001:2015 is an international standard dedicated to Quality Management Systems, also known as QMS. This ISO 9001:2015 standard outlines the framework which enables the improvement of quality and a vocabulary of understanding for any business looking to provide products and services that meet the requirements and expectations of their customers and clients.

The ISO 9001:2015 Quality Management Systems is the aggregate of all the processes, resources, cultural values and assets that support the goals of customer satisfaction and efficiency within an organisation. The ISO 9001 was first published in 1987, but the latest update which is the ISO 9001:2015 Quality Management Systems, replaces the ISO 9001:2008.

What’s Included In The ISO 9001:2015 Quality Management?

The standard for the ISO 9001 is based on a set of quality management principles. While these are not auditable, it is important to note that do form the fundamental characteristics of the quality management systems ISO. These key quality management principles include the following:

  • Strong customer focus and customer satisfaction.
  • Excellent leadership skills.
  • Involvement of People, including top management level workers.
  • Effective approach to processes.
  • A systematic approach to management.
  • Continual improvement within the business, with plans for the future improvement.
  • A factual approach to decision making.
  • Mutually beneficial relationships with suppliers.

What Are The Benefits Of ISO 9001:2015 Quality Management System?

  • Improvement of your credibility and image
  • Win further business and compete in tenders/PPQ’s
  • Better process integration
  • Communicates a positive message to staff and customers
  • Some Private Companies Only Work With Certified Businesses
  • Internationally recognised

How Can You Help Me Gain The ISO 9001 Accreditation?

The team here at CLH Consultancy will work with you, step by step, to support, advise and implement what is needed for your business to achieve the ISO 9001 accreditation. If you’d like to know more about what is involved or how much it costs to achieve this certification, contact our team now.

Why Should I Get The ISO 9001 Certification?

By achieving the ISO 9001 certification you are providing objective proof to your employees, partners, suppliers, clients and the outside world that customer satisfaction is at the very core of your business.

You are showing others that you care about your clients and what they think of your business.

How Can You Help Me Gain The ISO 9001 Accreditation?

Here at CLH Consultancy we will go on the ISO 9001 accreditation journey with you. We offer support, advice and implementation services to help you gain this accreditation for your business. Want to know more? Call our team directly for a free, no obligation quote and to ask any questions you may have.